Help / Products
Organise products with groups, add-ons and cross-sells
Once you have more than a handful of products, groups and cross-sells help customers book the right combination.
The Products list
Products shows every inventory item and service in one list, with its type, group and whether it is visible in the online store. Select a product to open it, or choose Add media to add a photo straight from the list.
Create a product group
A product group applies the same booking rule to a set of products.
- Go to Products and choose Product groups.
- Choose Add group.
- Enter a name and, if you like, a description. These are for your team.
- Choose the Booking type (see below).
- Open the group and choose Add products.
A product can belong to one group only, so the list shows only ungrouped products. To move a product, choose Remove from group in its current group first.
Main products and add-ons
The booking type decides how customers can book the products in a group:
- Main product – can be booked on its own.
- Add-on – must be booked alongside a main product.
For example, put kayaks in a main product group and paddles, life jackets and dry bags in an add-on group. Customers can then add a dry bag to a kayak booking but cannot book only a dry bag.
Cross-sell related products
Cross-sells are suggestions shown on a product’s page in the online store.
- Open the inventory item or service and go to the Store tab.
- Under Product cross-sell, choose Link other products.
- Select the products to suggest.
Cross-sells are set per product and work independently of groups. Use them for things customers often forget, such as a helmet with a bike.