Help / Online Store
Set up and share your online store
Your online store is where customers browse your products, check availability and book. It always reflects your current products, prices and settings.
Open Online Store in the menu. It has three tabs: Products, Embed and Settings. Choose Visit my store at any time to see the store as customers do.
Choose which products are public
Only public products appear in the store.
- On the Online Store → Products tab, switch each product between Public and Private. Use the search box to find a product by name or description.
- Or open an inventory item or service, go to its Store tab and tick Public under Visibility.
Keep a product private while you are still setting it up, or when you only book it for customers yourself.
Add photos
- Open the inventory item or service and go to the Store tab.
- In the media section, upload an image, select one from your library or link an image by URL.
All images are kept in Media, so you can reuse one image on several products. If you link an external image, it is loaded from that address every time, so use a URL from your own website.
Feature a product
On an inventory item’s Store tab, tick Featured to highlight it in the store.
Logo and brand colours
Go to Online Store → Settings → Customization.
- Logo – appears in the header of your store and on customer emails. A square or wide PNG or SVG with a transparent background works best.
- Colors – the primary colour is used for buttons and key actions; the accent colour highlights secondary elements. Choose Reset to defaults to start over.
Terms and policies
Go to Online Store → Settings → Terms & policies. For each policy you have, paste the link to the page on your own website:
- Terms & Conditions
- Return Policy
- Refund & Dispute Policy
- Cancellation Policy
- Legal or Export Restrictions
- Promotions Terms & Conditions
Customers see the links when they book. Leave a field empty if the policy does not apply to you. Most countries require online stores to show their terms before a customer orders, so add at least your Terms & Conditions.
Choose which locations take online bookings
Go to Settings → Locations, open a location and tick Online Store to let customers choose it. See Business details, locations and team members.
Embed the store on your website
- Go to Online Store → Embed.
- Choose Copy code.
- Paste the code into your website where the store should appear. If someone else looks after your website, send them the code.
- Publish your website.
The embedded store stays up to date by itself whenever you change products or settings in Kuuply.
Share a direct link
On the same Embed tab, choose Copy link under Just need a link?. Use the link in social media, emails or a menu button on your website.